Effective Date: 09 May 2026
Website: Banyan Roots Organics Pvt. Ltd.⁠

At Banyan Roots Organics Pvt. Ltd.⁠(“Banyan Roots”, “Company”, “we”, “our”, or “us”), we are committed to protecting the privacy and personal information of our customers, website visitors, partners, and community members. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Full Name
• Email Address
• Mobile Number
• Billing and Shipping Address
• Payment Information
• Order Details and Purchase History

Information submitted through forms, inquiries, subscriptions, or customer support communications

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Website Usage Data
• Pages Visited and Time Spent
• Referral URLs and Clickstream Data

2. How We Use Your Information

We use the information collected for purposes including:

• Processing and fulfilling orders
• Managing payments, deliveries, and returns
• Responding to customer inquiries and support requests
• Improving website performance and user experience
• Sending order updates, newsletters, promotional offers, and service communications
• Conducting analytics and website optimization
• Preventing fraudulent transactions and ensuring security
• Complying with applicable legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and improve website functionality.

Cookies may be used to:

• Remember user preferences and login sessions
• Improve website content and performance
• Deliver relevant promotions and advertisements
• You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers only when necessary for business operations, including:

• Payment gateway providers
• Shipping and logistics partners
• Website hosting and technical support providers
• Analytics and marketing service providers
• Legal or regulatory authorities when required by law
• All third-party partners are expected to maintain confidentiality and use the information solely for authorized purposes.

5. Payment Security

All payments on our website are processed through secure third-party payment gateways. Banyan Roots does not store your debit card, credit card, banking, or UPI credentials on its servers.

6. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.

7. Third-Party Links

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, policies, or content of such third-party websites.

Users are encouraged to review the privacy policies of external websites before sharing any personal information.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, tax, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

9. Your Rights

Subject to applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction or updating of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request details regarding the use and processing of your information

To exercise any of these rights, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected without parental consent, appropriate steps will be taken to delete such information.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page.

We encourage users to periodically review this page for updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Banyan Roots Organics Pvt. Ltd.⁠
Address:
Eklingpura, Manva Khera,
Udaipur, Rajasthan, India
Email: [email protected]
Phone: +91 9875817520

Consent

By using Banyan Roots⁠, you consent to the collection and use of your information in accordance with this Privacy Policy.