Last Updated: May 14, 2026

Welcome to Banyan Roots Organic.
This Shipping Policy explains how orders are processed, shipped, and delivered through our website.

1. Order Processing

• All orders are processed within 3 business days after successful payment confirmation.
• Orders are not processed on Sundays or public holidays.
• During high order volumes, festivals, or unforeseen circumstances, dispatch may take additional time.

2. Shipping Locations

• We currently deliver products across India.
• For bulk or special shipping requests, customers may Contact Us directly.

3. Estimated Delivery Time

Estimated delivery timelines are:

• Within Rajasthan: 2–5 business days
• Other States in India: 4–10 business days

Delivery timelines may vary depending on:

• Courier partner availability
• Remote delivery locations
• Weather conditions
• Public holidays or natural disruptions

4. Shipping Charges

• A flat shipping charge of ₹95 per product is applicable on all orders.
• We offer Free Delivery on orders above ₹2,999.
• Any special promotional shipping offers will be displayed on the website during checkout.

5. Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email/message
• Tracking details (where applicable)
• Customers can track their shipment through the courier partner’s tracking system.

6. Delayed or Lost Shipments

While we aim to ensure timely delivery, delays may occur due to logistics or circumstances beyond our control.

If your order is delayed or appears lost, please contact our support team with your order details for assistance.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries caused by:

• Incorrect addresses
• Incomplete contact information
• Unavailable recipients
• Additional shipping charges may apply for re-shipping orders.

8. Damaged Packages

If you receive a damaged package at the time of delivery, please fill out the POD form before receiving it, take photos of the damage, and send them to us

• Take clear photos of the package and product.
• Share your order number and issue details via email.
• Our team will review the request and provide suitable assistance.

9. Contact Information

For shipping-related support or questions, please contact:

Banyan Roots Organics Pvt. Ltd.
Website: www.banyanroots.in⁠
Email: [email protected]

By placing an order on Banyan Roots Organic⁠, you agree to this Shipping Policy.